Every User has full access to a web interface where they can check their voicemail, manage their contacts and view their call history among other features.

Your operators can triage calls more effectively by knowing who is available and tracking to make sure users don’t stay on hold for too long. Administrators can access advanced training and quality control features.

Have access to a recording of every call! Run detailed reports on all sorts of data such as how many times a number has called, how many calls any given extension made in our out, average call length per extension and much much more.