after hours tech support
Not all businesses are 9 to 5, and we are on your side. Good service never stops. We have multiple ways of reaching out such as the customer portal for submitting an online ticket or calling our store to speak to the on-call technician.
Emergency Assistance: Weekends, Holidays
Because problems arise when you least expect it, we assure you that our team, led by experienced on-call technicians, will be on the job when you need them. No more waiting a week for a call-back to address an issue that needs resolution now.
no extra charges; no hidden fees
You won’t be penalized for asking for help, no matter the time of day or day of the week. We’re here to find a solution so that you can go back to doing what you do best as quickly as possible.
We use HelpDeskButtons to make ticket submission easy and fast
A local Macon Georgia company called Tier2Tickets has created an ‘easy’ button that we absolutely love! Not only was this device the brain child of the partners of Alex’s PC Solutions, it has made submitting tickets so much easier for not only the clients, but the technicians as well.