Computer Services

Comprehensive IT Service Plans: “Primary Care for your Systems”

Alex’s PC Solutions has provided the highest quality of computer services for businesses in Middle Georgia for over ten years. We pride ourselves on being a one-stop technology concierge, and work as a technology administrator for your business. Rather than having to deal with multiple vendors for computer support and services, phone service, or web support, we offer extremely competitive pricing on packages that can help save your business thousands of dollars a year.

Our goal is not only for your systems to work together seamlessly, but to foster a long-lasting relationship with your business that will help your company grow and be successful. We feel the computer services and support we provide go far beyond the standard third-party support agreements, and we are happy to find a solution for you that works within the framework of your business.

Computer Services and Computer Support

IT Support plays a crucial role in the success of your business; Alex’s PC Solutions offers monthly contract service plans for all your computer and networking systems. We provide scheduled and routine maintenance to ensure that we catch problems before they bring your business to a halt, and our technicians are on call 24/7 to ensure your systems stay in the best of health. We guarantee a timely response for every service ticket we open.

The computer services we offer in our monthly contracts include, but are not limited to:

  • Regular Updates & General Maintenance for Computer SystemsDon’t wait until it’s too late – keep your computer systems ship-shape with our contract service & maintenance plans.
  • Cloud Data Back-up and MonitoringConcerned about losing your data? We can provide you with a cloud-based back-up solution that will let you sleep easy at night, without worrying about a potential system failure.
  • Third party systems support and troubleshootingDon’t spend hours on the phone getting the run around from your vendors – let us take care of it for you; you’ll have more time to devote to keeping your business running smoothly.
  • Computer & System UpgradesThe right hardware upgrades can help you improve your system’s performance. We can help diagnose your system’s problems, and order the parts necessary to keep it up to date.
  • System SecurityAlex’s PC Solutions has years of experience helping businesses build secure systems; we can advise your practice on navigating the complications of HIPPA and PCI compliance, and we schedule routine maintenance to ensure your systems remain free of spyware, malware, and viruses.
  • Network AdministrationWe can help you design your office network from the ground up, ensuring that your systems work together seamlessly, and your data is never more than a few clicks away.
  • Regular Updates & General Maintenance for Networking SystemsEven the most well-constructed network needs regular maintenance; we schedule regular updates and maintenance to keep your systems healthy.
  • Secure Remote Monitoring and AccessThough we prefer to be on-site to troubleshoot, rest assured that no matter the hour, we can remotely access and monitor your desktop and networking systems.
  • Blackbox (Waterproof/Fireproof) Data Back-up and MonitoringFor clients who need the highest level of data security and protection, we can keep your mind at ease with fire-proof and water-proof back-up solutions that will protect your data – no matter what.

For more information about our computer services or to receive a custom proposal for your business, please contact our help desk.

Business Network